General

A Crazy Family strives to ensure that its services are accessible to people with disabilities. A Crazy Family has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort, and independence.

We follow the Web Content Accessibility Guidelines (WCAG) 2.0 to the best we can, and continuously strive to make access easier and better for all.

A Crazy Family has voluntarily taken active steps toward complying with the WCAG 2.0, Level AA, which is a set of guidelines designed to maximize the accessibility of web content.

Some Specific Accessibility Features on Our Website

Our website at acrazyfamily.com contains a third-party plugin, also known as a Widget, called UserWay.

This particular Widget and others like it have specific use cases, and in some situations can improve web content accessibility by giving the user unique options to take control of the web content appearance. When the user clicks on the Widget, an accessibility menu opens and the user can select to make the text larger, or add more contrast, highlight the links, and more. UserWay has stated that its application makes efforts to follow to some degree the Web Content Accessibility Guidelines (WCAG 2.1). On our website, the Widget is located in the upper-left corner of the page.

Enabling the Accessibility Menu

The acrazyfamily.com accessibility menu can be enabled by clicking the accessibility menu icon. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Third-Party Applications

Our website may use or is using third-party plugins, add-ons or extensions to expand the ability of our website and certain necessary applications that help with business functionalities, such as Google Analytics, Google Maps, Facebook Pixel, ads, social media, etc. The third-party applications may not work the same for everybody or may not work at all, depending on the type of disability the viewer has and the type of technology they use to access our web content.

We do not have control over these third-party application platforms, and we cannot change anything in their code to make them more accessible.

Video Content

Our website uses multimedia such as videos to create content and educate/entertain our audiences. We made took all reasonable measures to make the videos accessible to the widest possible audience without personally knowing what disabilities or complications our users or potential users might face. Each video will have the native video sound or dialogue, close captioning, and/or a text transcript immediately by the video.

Disclaimer

From time to time we anticipate that we will need to make updates and changes to our website and web content to continue maintaining it and making sure it is accessible for the widest possible audience. Our personal goal of being accessible within our reasonable means depends on the knowledge we, as a company, have regarding any specific difficulties our website users, customers, and potential customers deal with because of a particular disability, technology, and other limiting factors.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan acrazyfamily.com with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on acrazyfamily.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

We Are Here For You

If you are experiencing difficulty with any content on acrazyfamily.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact A Crazy Family Customer Support as follows:

Email: [email protected]